![]() “Client-Responsive” describes programming in which IRC staff systematically collect the diverse perspectives of our clients use those perspectives to inform programme design and delivery and in which we are accountable for those decisions and our subsequent actions. Please send your feedback and questions to Chloe Whitley – What is Client-Responsive Programming? IRC staff feedback is invaluable in the process of refining this framework. The document in this current form is in beta version and will be iterated, refined, and developed through testing and feedback from users at different levels at IRC. The authors would like to thank everyone for their valuable contributions. This initial Client Responsive Programming Framework has been developed based on an extensive IRC document review and multiple consultations with IRC staff and with peer agencies. CDA is well known in the humanitarian sector for Do No Harm and the Listening Project, as well as 2012 book Time to Listen: Hearing People on the Receiving End of International Aid and 2014 practitioner guidance on humanitarian feedback mechanisms. The document was developed through a partnership between CVC and a team at CDA Collaborative Learning Projects. ![]() ![]() This document was commissioned by IRC’s Client Voice and Choice (CVC) Initiative. Textual takes customization to the next level with styles created using well documented, open standards in addition to addons built using a multitude of programming languages such as AppleScript, Objective-C, PHP, Python, Perl, Ruby, Shell, and Swift.Resource: Client responsive programming framework Background
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